v1.4 – Configly is multi-user from today, and there is now a free tier
Someone changed a trigger on Friday. By Monday the routing is wrong, four people had admin on that instance, and nobody is putting their hand…
Product Updates
Posts in Product Updates
Configly v1.3.0: connect your Zendesk config to the tools you already use
Zapier integration in public beta, GitHub Sync that holds up on large instances, and more reliable webhooks and Public API. Here is what shipped and…
Stop Breaking Prod: Why I Built a Configuration Manager for Zendesk
You know the feeling. It’s 4pm on a Friday. Someone’s updated a trigger. Maybe two triggers. Support tickets are routing to the wrong group, SLAs…
Configly Now Tracks 42 Zendesk Object Types
If you manage a Zendesk instance, you know the pain of keeping track of what’s configured and what’s changed. Triggers, automations, macros, views — that’s…
Closed Beta is Live: Here’s What You’re Getting
It’s been 26 days since the last update, and honestly? It feels like a different product. We’ve gone from “approaching closed beta” to closed beta…
Approaching Closed Beta: What We’ve Built and What’s Next
Configly is moving to closed beta. See what we’ve built for Zendesk configuration management and how to get early access.