Configly v1.3.0: connect your Zendesk config to the tools you already use
Zapier integration in public beta, GitHub Sync that holds up on large instances, and more reliable webhooks and Public API. Here is what shipped and…
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Stop Breaking Prod: Why I Built a Configuration Manager for Zendesk
You know the feeling. It’s 4pm on a Friday. Someone’s updated a trigger. Maybe two triggers. Support tickets are routing to the wrong group, SLAs…