Configly Now Tracks 42 Zendesk Object Types
If you manage a Zendesk instance, you know the pain of keeping track of what’s configured and what’s changed. Triggers, automations, macros, views — that’s…
Updates
News, insights, and updates about Configly
Closed Beta is Live: Here’s What You’re Getting
It’s been 26 days since the last update, and honestly? It feels like a different product. We’ve gone from “approaching closed beta” to closed beta…
Approaching Closed Beta: What We’ve Built and What’s Next
Configly is moving to closed beta. See what we’ve built for Zendesk configuration management and how to get early access.
Zendesk Sandbox Alternatives for Non-Enterprise Users
If you’ve ever broken a production Zendesk configuration and scrambled to fix it while customers waited, you know exactly why sandboxes exist. But here’s the…
Why Zendesk Triggers Break (And How to Prevent It)
Zendesk triggers are powerful automation tools, but they’re surprisingly fragile. Learn the most common reasons triggers fail and how to build more reliable workflows.
How to Audit Your Zendesk Configuration
Regular configuration audits prevent issues before they impact customers. Learn what to check, how often, and how to turn findings into action items.