Updates

If you’ve ever broken a production Zendesk configuration and scrambled to fix it while customers waited, you know exactly why sandboxes exist. But here’s the…

Zendesk triggers are powerful automation tools, but they’re surprisingly fragile. Learn the most common reasons triggers fail and how to build more reliable workflows.

Regular configuration audits prevent issues before they impact customers. Learn what to check, how often, and how to turn findings into action items.